Shipping and Insurance
OUR DELIVERY CARRIERS
Manor Gryffin products ship Australia-wide using Australia Post and internationally using Australia Post, FedEx, Brinks or Armaguard; all consignments are sent tracked, fully insured against loss, damage or theft, and using generic padded packaging.
Orders are normally dispatched within 1-2 business days once all funds have cleared.
The orders shipped within Australia are delivered on weekdays; please allow 2-5 business days. The international orders may take 10-15 days to reach you.
Please note that all international shipments outside of Australia may be subject to the various customs and import fees, duties and taxes of the destination country. The customer is fully responsible for these additional charges and any others that may be required for customs clearance.
PACKAGING & GIFT WRAPPING
Our products come in a gem box for loose gems, luxury jewellery box for jewellery or luxury packaging for other items. Gifted products can be shipped directly to the recipient; luxury gift wrapping is available upon request at no additional cost.